Further to my post old post about a bad day
http://mychampagnedreams.blogspot.com/2007/01/you-know-its-going-to-be-bad-day-when.html
From the 2nd of January when i first called the bank,it took until the 16th January to receive both the new card and pin.
I rang the bank after 1 week of waiting with nothing to be told that my card was stopped but not reissued,i was livid,there was obviously nothing i could do besides wait,i thought about writing a letter of complaint but i never do in the end,i can't be bothered giving them more of my time.
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